This Messaging Service Privacy Policy explains how Ayoub Carpet Service collects and uses information about you in relation to its test & email message marketing program (the "Messaging Service”). We use ConvertAble to provide the Messaging Service to you. For the purposes of the Messaging Service. ConvertAble acts as our service provider and data processor of your information.

Collection of Information

We collect various information on our behalf from and about you. including information you directly provide when you use the Messaging Service. For example, we collect the phone number and email address you provided when signing up for the Messaging Service. When you send messages via the Messaging Service, we will also collect your messaging history and any information included in those messages.

We may also collect information about you using cookies or similar technologies. Cookies are pieces of information that are stored by your browser on the hard drive or memory of your device. Cookies enable personalization of your experience en the Messaging Service (e.g. sending you personalized text & email messages such as appointment reminders)

If you participate in a contest, sweepstakes, research study, or email survey associated with the Messaging Service, we will collect basic contact information and any other information you choose to provide In connection with these activities. We will also collect your contact information if you contact us with questions about the Messaging Service or for customer service.

Use of Information

We use your information to deliver, analyze, maintain and support the Messaging Service. We may also use your information to enhance the Messaging Service features and customize and personalize your experiences on the Messaging Service.

Sharing of Information

We are committed to protecting your privacy. Your personal information will never be shared with third parties for marketing purposes without your explicit consent. No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. By reaching out to us by SMS, you agree to receive recurring messages from ACS / Ayoub Carpet Service. Message and data rates may apply. Message frequency depends on your interactions and preferences. You can reply STOP to opt out of future messages or HELP for more information.

Protection of Information

We take a variety of physical, technical, administrative, and organizational security measures based on the sensitivity of the information we collect to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. Unfortunately no online activity can be guaranteed to be 100% secure. While we strive to protect your information against unauthorized use or disclosure. we cannot ensure or warrant the security of any information you provide. We do not accept liability for unintentional disclosure.

Retention of Information

We retain your information for as long as you participate in the Messaging Service or as needed to comply with applicable legal obligations. We will also retain and use your information as necessary to resolve disputes, protect us and our customers, and enforce our agreements.

Choices and Controls

Consent to receive automated marketing text & email messages Is not a condition of any purchase. You can opt-out of receiving further commercial text & email messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE. or QUIT. For additional opt-out information, please review our Terms.

Customer Care

If you are experiencing any problems with the Messaging Service, please visit https://support.convertable.co and submit the form with details about your problems or your request for support, or email support@convertable.co